Mercedes Benz inaugurates ‘Centre of Excellence’ at Chakan Plant

In one of its kind initiative, Mercedes-Benz India recently inaugurated its state-of-the-art ‘Centre of Excellence’ located within the company’s production facility in Pune. Created especially for its exclusive customers, ‘Centre of Excellence’ is a magnificent showpiece of modern luxury and creates a new benchmark in luxury car experience. The centre was inaugurated by Matthias Lührs, Chairman of the Board of Management, Mercedes-Benz India and Vice-President-Global Sales, Mercedes-Benz and Eberhard Kern, Managing Director & CEO, Mercedes-Benz India.

Centre of Excellence is created adhering to the highest global standard of luxury experience followed by Mercedes-Benz globally and is the result of Mercedes-Benz India’s untiring endeavor to provide ‘The Best or Nothing’ experience to its customers. Dedicated to the exclusive set of customers, Mercedes-Benz India’s Centre of Excellence features a dedicated helipad that will be used by exclusive set of customers who want to fly-in and fly-out, providing them highest level of convenience and ease in purchasing their desired specialty car.

Matthias Lührs, Chairman of the Board of Management, Mercedes-Benz India and Vice-President-Global Sales, Mercedes-Benz said “We are delighted to inaugurate the ‘Center of Excellence’ in India. This one of its kind experience for our customers will ensure they live our complete brand experience and are able to personalize our specialty cars with their tastes and preferences.”

Eberhard Kern (Left) and Matthias Lührs (Right) at the launch of the facility

Eberhard Kern, Managing Director & CEO, Mercedes-Benz India commented, “Our customers love to experience our brand closely and personalize it with their style. At Mercedes-Benz we are driven by passion and it has been our untiring endeavor to create newer benchmark in modern luxury for our customers. Our efforts towards creating customer fascination and addressing increasing customer differentiation for the brand has resulted in creation of many industry best practices and infrastructures. ‘Centre of Excellence’ is one of them. Center of Excellence is designed to provide unique and immersive luxury experience of Mercedes-Benz dream cars to our esteemed customers who value our brand promise-Best or Nothing.”

Eberhard Kern further added, “2013 has been the ‘Year of Offensive’ for Mercedes-Benz India and we are pleased with the numerous fascinating experiences we have created for our customers this year. Our product offensive, network spread, financial programmes and after-sales offerings have created excitement for our customers and also added immense value. The increased customer confidence and traction amidst difficult market challenges, reiterates the fact that we continue to remain as a fundamentally strong brand which is trusted and valued by customers and brand enthusiasts across markets”.


Center of Excellence Concept –

Mercedes-Benz India ‘Centre of Excellence’ houses the latest and globally acclaimed high-performance Mercedes-AMG range of vehicles such as SLS AMG, SLK 55 AMG, E 63 AMG, G 63 AMG and also other fascinating specialty cars like SLK-Class and CLS-Class.

Customers can not just experience their favourite car, but also personalize it with their style by using ‘iConfigurator’. The ‘iConfigurator’ empowers customers to preview the entire range of Mercedes-Benz and AMG car portfolio digitally and experience the look and feel of the exterior paints, upholstery and alloy wheels. Further customers can personalize according to their choice of leather, color of stitches and pedals too.

Customers can take a complete guided tour of the world-class production facility of Mercedes-Benz India enabling them a one of a kind opportunity to witness the making of the Three Pointed Star.

They can unleash the off-roader in them by an adrenaline pumping experience of driving Mercedes-Benz’s SUV range in company’s Off-road track located within the premises. The customers can experience the build quality and safety features while cruising smoothly through challenging terrains.

The Centre of Excellence boasts of a complete luxury atmosphere with segmented wall panels and integrated elements on the wall panels including brochures, latest accessories display and audiovisual display into wall panels unit.
Check out more pictures, after a jump.


Also see – Mercedes-Benz India announces price increase across its range, effective from January-2014


Mercedes-Benz India introduces ‘Center of Excellence’ for its exclusive customers
Mercedes-Benz India introduces ‘Center of Excellence’ for its exclusive customers
Mercedes-Benz India introduces ‘Center of Excellence’ for its exclusive customers
Mercedes-Benz India introduces ‘Center of Excellence’ for its exclusive customers